To determine if the organization has a documented process that adequately addresses non-conforming outputs, including the segregation and containment of non-conforming materials, follow these steps:

Documented Process for Non-conformities:

Verify that there is a documented procedure outlining how non-conforming outputs (products or services) are identified and controlled. The process should specify how non-conformities are detected, categorized, and managed to prevent them from being unintentionally used or delivered.

Segregation and Containment:

Confirm that the process includes detailed instructions for the segregation and containment of non-conforming materials. This may involve designating specific areas or containers for non-conforming items and ensuring they are clearly marked or labeled to distinguish them from conforming items.

By verifying these elements, you can determine if the organization has a compliant and adequately documented process for handling non-conforming outputs.